CR Vacation Properties

Privacy Policy

Policy text, verbatim

Privacy Statement

This Privacy Policy applies to the CR Vacation Properties website (www.crvacationproperties.com) and governs the collection, usage, and protection of personal information. By using our site, you consent to the data practices described in this policy. We reserve the right to modify this policy, with any changes being promptly updated on this page.

Data Collection

We collect various types of personal data to enhance your experience, including but not limited to:

  • Personal identification details (name, email address, phone number, home address).
  • Payment information (credit card details, billing information).
  • Stay-related information (arrival/departure dates, preferences, service usage).
  • Data provided for marketing preferences, surveys, contests, and promotional offers.

    • Use of Your Data

    Your personal data is utilized for:

  • Completing and managing reservations.
  • Providing tailored customer service.
  • Inviting and managing guest reviews.
  • Conducting marketing activities (with opt-out options).
  • Addressing inquiries and service requests.
  • Performing analytics and service improvements.
  • Ensuring security, fraud detection, and legal compliance.

    • Analytics and cookies

    We use Google Analytics 4 to understand how visitors use this site, for example which pages get read and which villas get asked about, so we can improve it. Before you make a choice on the cookie banner, and if you choose Essential only, this measurement runs in Google's consent mode: no cookies are set and no identifier that could follow you between visits is stored, so Google receives only aggregated, anonymous usage signals. If you choose Accept all, Google Analytics may set cookies. We load no other advertising or session-recording tags. You can change your choice at any time with the "Cookie settings" link in the footer. We never sell, share, or rent your personal information.

    Data Security

    We are committed to protecting your personal information. Access is restricted to authorized personnel, and we implement appropriate security measures against unauthorized access, alteration, disclosure, or destruction.

    Data Retention

    Your personal data is retained as necessary for service provision, legal compliance, dispute resolution, and fraud prevention. Specific retention periods vary depending on the type of data and our business purposes.

    Your Rights and Choices

    You have the right to:

  • Request a copy of your personal data.
  • Update or correct your data.
  • Request data deletion or processing restrictions.
  • Object to certain data usage.
  • Withdraw consent where applicable.
  • Request data portability to a third party.

    • **GDPR Compliance (For European Union Users)**

    Rights Under GDPR:

    If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation. These include the right to access, rectify, port, erase your data, and the right to restrict or object to our processing of your data. To exercise these rights, please contact us at info@crvacationproperties.com.

    Legal Basis for Processing:

    We process your personal data based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

    Data Transfer Outside the EU:

    We may transfer personal data outside the European Union to countries that provide an adequate level of data protection or where we have implemented appropriate safeguards.

    **CCPA Compliance (For California Residents)**

    Your Rights Under CCPA:

    If you are a resident of California, you have certain rights under the California Consumer Privacy Act. These include the right to know about the personal data we collect and how it is used, the right to request deletion of your personal data, the right to opt-out of the sale of personal data, and the right not to be discriminated against for exercising these rights.

    Requests Under CCPA:

    California residents can make a request regarding their rights under CCPA by contacting us at info@crvacationproperties.com. We will verify your request using the information associated with your account, including email address. Government identification may be required.

    Sale of Personal Data:

    CR Vacation Properties does not sell personal data of its users and visitors.

    **Contact Information**

    For any questions or concerns regarding our Privacy Policy, GDPR, or CCPA compliance, please contact us at info@crvacationproperties.com.